Starbucks is an American institution, an icon among coffee chains and houses. They are well known for their selection of specialty coffees, although they also serve a range of: cold drinks, teas, fresh juices, snacks and sandwiches.

The chain is popular because of their quality products, homely feel and dedication to providing the friendliest service around.  Their continued commitment to providing quality products and caring customer service has guaranteed their position of one of the world’s favorite coffee houses.

History

The original Starbucks was opened in 1971, in Seattle, Washington by three friends: Jerry Baldwin, Zev Siegl and Gordon Bowker. The three had met at the University of San Francisco and decided to go into business after meeting coffee roasting extraordinaire Alfred Peet. The company began life as solely a coffee beans and coffee roasting equipment distribution shop; with the sale of brewed coffee coming in a few years after the initial opening.

During these first few years, the chain expanded at a fairly slow pace; between 1971 and 1986 the business grew to a modest 6 stores, all based in the Seattle area. However, in 1987 the trio made the decision to sell Starbucks to a former employee, Howard Schultz. Schultz already owned a chain of coffee shops and after purchasing the Starbucks brand he went on to rebrand all of his stores in keeping with the world renowned brand.

After the purchase Schultz immediately started the chain’s global takeover. By 1989, there were 46 stores across various states in the US. Over the following decades; the company quickly engulfed the world, with Schultz buying up chain after chain of coffee houses and amalgamating them with the infamous Starbucks brand. The first international location was opened in Tokyo, Japan in 1996 and the first UK location was opened in 1998. The company now boasts a massive 23,450 locations worldwide.

One quality that stands out against their competitors is their commitment to fair trade and farmer equity practices. Each location is required to provide proof as to how much profit the famers obtain from the sale of their beans, ensuring a fair price across the board. This commitment is an aspect of the business that has helped increase their popularity with customers; they care for the little man.

Review

Starbucks has grown significantly from their humble origins. When you enter any of their locations you’ll be able to order from: a huge range of specialty or whole-bean coffees, cafe lattes, hot chocolates, teas, fresh juices, brownies, bakewell tarts, cookies, sandwiches and paninis. There really is something for everyone.

There is a variety of in-house seating options, whether that is at the breakfast style bar by the windows, or in one of their luxury velvet sofas that are reminiscent of the comfort of your own living room. Each location is designed with your comfort in mind. When your order is taken, you’ll be asked for your name. This is then written on your cup and they’ll call your order by name as and when it’s ready; which really adds a personal touch. Starbucks prides itself on friendly, efficient, personable staff.

Sometimes, the waiting times can be a little longer than expected due to the chain’s popularity, however, the staff do their upmost to keep their customers happy and the products are certainly worth the wait. Considering the price; they are a little more expensive than other comparable chains, with prices ranging from $2 to $6, dependent upon drink size and type. However, this is due to their commitment to providing fair standards to their suppliers and considering the quality of the products; it is an extra that customers have always been willing to pay.

Starbucks has held its place as one of the world’s favorite coffee houses for over 40 years. Step into any of their locations today and you’ll find outstanding coffee, quality products, cozy seating areas, friendly service and a fair price for everyone.